A highly successful regional chain of family casual restaurants, Dishdash has 6 locations and specializes in authentic middle-eastern cuisine.
Dishdash was looking for an EMV pay at the table option to reduce chargebacks as well as improve staff efficiency, monitor guest experience, and simplify the backend processes.
Not only did Dishdash significantly reduce chargebacks but they made life much easier for staff. They streamlined the payment process for staff and guests and ended up with the highest response rate ever for guest feedback on their dining experience.
“TableSafe made the transition to EMV very easy. Our customers are enjoying the experience and our staff is enjoying it too, in fact, their tip average went up and so, all in all, it was a win-win for all parties” says Ashwin Shenai, Senior Manager of Operations.
Learn more about reducing chargebacks and improving restaurant operational efficiencies as well as improving the guest experience and the TableSafe Advantage.
Read all TableSafe Success Stories here