How To Integrate Your Bar Area With a Pay-At-The-Table Solution
Jul 14, 2021
Your guests may enjoy having a pre-dinner drink or waiting for a table in your bar area. The bar area experience can add to overall dining experience for your guests, but the transition of serving them can be a headache for your staff.
Trying to track each guest to ensure they pay their tab before they are seated is no easy feat.
By using a pay-at-the-table solution, you can streamline your services to make transitioning from the bar area to the dining room a breeze.
Simplify Your Payment Process
The bar area is critical in providing a superior customer experience. Instead of having guests wait in the lobby area, they can relax and start to enjoy themselves at the bar.
However, the bar staff is already stretched thin by making drinks for both guests at the bar and already seated. It can be difficult for them to keep up with tickets and ensure all drinks are paid and accounted for before guests are whisked away to their table.
Through a pay-at-the-table feature, though, you can streamline the entire process. Bar staff can add guests’ drinks to their tickets that they will pay at the end of the meal. Staff won’t have to slow down the flow of seating by settling customer tabs beforehand, and the entire process will be simplified for everyone.
Prevent Missed Charges and Walkouts
When a rush hits, it can be impossible for staff to see every customer trying to gain their attention. So, unfortunately, instead of settling their tab if they decide not to wait for a table, the customer may walk out.
Offering customers a way to pay that doesn’t require staff’s attention allows you to collect funds from guests you may have missed previously.
Enable Guests to Run Tabs
With a pay-at-the-table solution, you can let guests run a tab with confidence that it will all be settled at the end of their dining experience.
Even if there are multiple customers on one tab, the server can easily separate the check at the end by individual orders or equal split.
You allow your customers to transition from pre-dinner drinks all the way through dessert without creating any extra friction or stress for any area of your restaurant staff.
Eliminate Server-Entered Tips
When a customer pays their bill, they also take care of their own tip.
A pay-at-the-table solution takes away the guesswork of determining what number the customer wrote for the tip and any potential errors that can cause your customers to lose trust in your staff and business.
At the end of their experience, guests will leave knowing the exact cost of the meal, including the tip, with no need to be concerned about a surprise charge later.
Serve Multiple Guests at Once
For anyone who wants to dine at the bar or wants to pay for their drinks separately, your pay-at-the-table solution can split checks for your bar area diners.
When the guest moves from the bar to the dining area, your staff can pass the leave-at-the-table device to them when they finish their meals or request a check. Guests can quickly settle their bill without the extra time required from your already busy bartenders.
A pay-at-the-table solution makes your restaurant work smoothly for everyone.
When your guests can move seamlessly from the bar to their table, you create an elevated dining experience. Additionally, you remove added tasks from your already busy bar staff so they can focus on better serving more customers.