By implementing a pay-at-the-table solution that is designed to be left at the table will remove the server from the payment process, which will not only improve your restaurant payment processing method, but it will enhance the guest dining experience and optimize your overall restaurant operations by improving staff efficiency and increasing revenues.
Freeing up the server from the payment process, to spend more time up selling to other guests or turning tables faster generates more revenue and is the valuable use of the server's time.
The right pay at the table solutions empower your guests with the freedom to choose when and how to pay, eliminating any potential awkward server hovering, and enable guests to end the dining experience on the most positive note.
Available with payments via a QR code and mobile phone or EMV credit card, gift card or cash, touchless and reduced contact pay at the table payments provide your guests with a safer and more convenient way to complete the dining experience.
Real-time survey data, with immediate insights on staff performance and customer satisfaction, allows your restaurant to respond immediately to guest concerns so that you can improve service or enhance your restaurant operations in real-time.
By selecting a-pay-at-the-table solution that integrates directly with your existing point of sale system, you will save money and get more from your investment. Payment solutions offering a direct POS integration, rather than through a third party, provides for the most secure transactions, as well as to help your restaurant eliminate charge backs and enable more efficient processing.
Another benefit of a pay-at-the-table solution is the thermal paper savings. No paper detail of the order is required because the details appear on the screen prior to the payment. Also, when your customers opt to receive an email or text receipt instead of paper.
Increasing guest satisfaction with a pay at the table experience is the ultimate way to go, as you know, it is always less expensive to retain existing customers than acquire new ones. In addition, pay-at-the-table guests also tend to be happier with their dining experience and are more likely to provide contact data so your restaurant has a better chance to retain customers through loyalty campaigns and repeat visits.
In summary,there are many reasons why your restaurant achieves improved operational efficiencies with pay at table technology solutions.
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