Staging a Recovery Amid Covid
Restaurants and point-of-sale providers alike are scrambling to stage a fast recovery from an induced coronavirus coma. Success will depend on technologies like contactless payments and online ordering.
One advantage to a pay-at-the table solution is that it streamlines the payment process, freeing servers to tend to other customers. “About 20% of a server’s time is spent on payment,” says Gordie Gardiner, CEO of TableSafe Inc., a provider of a pay-at-table tablet. As a result, he adds, “The traditional way of paying in restaurants is inefficient and slows table turnover.”
Increasing turnover speed will be important to restaurants as they reopen, since many states are expected to limit capacity, at least at first, for health reasons. Faster table turn can help restaurants seat more customers during operating hours, even with state-imposed capacity limits, Gardiner says. TableSafe says its solution speeds table turnover by six to 10 minutes.
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