What Are Chargebacks, and How Can You Avoid Them?
Learn what a chargeback is, how much it costs, and how you can prevent it from happening.
- A chargeback occurs when a cardholder requests their bank to reverse a credit card charge that has been posted to their account.
- When a chargeback claim is filed, a nonrefundable fee (between $20 and $100 per chargeback) is deducted from the merchant's account.
- To prevent chargebacks, have clear product and service descriptions, comprehensive refund policies, well-defined shipping expectations, and great customer service.
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