Last Updated: November 4, 2016
This policy applies to information that we collect when you use Rail. This policy also applies to additional information that we collect if you choose to provide us with your email address or mobile phone number. However, this policy does not describe the practices of third parties, such as restaurants or online reservation services, that may collect information from you when you interact with them through their websites. We encourage you to ask them about their privacy practices before providing any information to them.
We may change this policy from time to time. If we make changes, we will (a) post the updated policy on the www.tablesafe.com website and (b) revise the “Last Updated” date above. In addition, if you have provided us with an email address or mobile phone number, we will attempt to send you an email and/or text message that notifies you of a link to a page that describes the changes. You should review this policy from time to time to stay informed about our information practices and about ways you can help to protect your privacy.
Rail is a product that allows you to pay your restaurant bill by self-swiping your credit or debit card at your table. Rail also allows you to split bills, calculate tips, and have receipts emailed or texted to you in lieu of paper receipts. Relative to standard restaurant industry practice, Rail provides a high degree of fraud protection because (a) Rail does not store credit and debit card primary account numbers, (b) Rail uses point-to-point encryption for all cardholder data, and (c) neither the restaurant nor TableSafe has the capability to decrypt any credit or debit card data.
We Collect Information You Provide to Us
We will collect the information that you provide to us. Typically, the personally identifiable information that you will provide to us will be your email address or your mobile phone number, which we must have to satisfy your request that we deliver your restaurant receipt by email or text message. However, we also may collect additional information that you provide to us if you participate in a promotion or contest offered by us or our partners, respond to surveys, or otherwise communicate with us. This information may include your name, physical address, phone number, and birth date and other historical, contact, and demographic information.
When you self-swipe your credit or debit card through Rail, we do not collect or store any primary account numbers associated with the card.
We Collect Information from Your Use of Rail
We will collect non-personally identifiable information whenever you use Rail. This information will include, without limitation, the following:
precise information about when, where, and at what time the transaction occurred;
a detailed description of the transaction (including, without limitation, a description of each food and beverage item that you purchased); and
a detailed description of the payment amounts, such as amounts payable for food, beverages, tip, and taxes.
This information will be associated with personally identifiable information that we have about you by virtue of your request to receive your restaurant receipt by email or text message.
Promotions, Advertisements, and Analytics
This policy does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies and we encourage you to check the privacy policies of any third party to learn more about its privacy practices.
Use of Information
We use information about you to provide, maintain, and improve Rail and our other products and services and to deliver the information you request, including restaurant receipts. In addition, we use information about you to provide technical notices, security alerts, and support and administrative messages.
We also use information about you to improve and personalize Rail and our other products and services. For example, when you use Rail to pay your restaurant bill and request that we deliver your restaurant receipt by email, the next time you use Rail, your email address automatically will appear after you swipe your credit or debit card, even though we do not store your primary account numbers or any other number capable of processing a credit or debit card transaction.
We may use information we collect to send you news and information about Rail and to communicate with you about products, services, contests, promotions, incentives, and rewards that are offered by us or our partners.
We also may use information we collect to track and analyze trends and usage in connection with Rail, to process and deliver contest and promotion entries and rewards, to protect our rights or property, to verify your identity, to investigate and prevent fraud or other illegal activities, and for any other purpose disclosed to you in connection Rail.
We may disclose personal information about you as follows:
With third parties to provide, maintain, and improve Rail and our other products and services, including, without limitation, service providers who access information about you to perform services on our behalf (e.g., fraud prevention and verification services), and financial institutions, processors, payment card associations, and other entities that are part of the payment process;
With third parties that run promotions, contents, advertisements, surveys, or other events or activities in connection with Rail or our other products and services;
In connection with, or during the negotiation of, any merger, sale of company stock or assets, financing, acquisition, divestiture, or dissolution of all or a portion of our business;
If we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request; to enforce applicable user agreements or policies; to protect the security or integrity of Rail or our other products and services; and to protect us, our users, or the public from harm or illegal activities; and
With your consent.
We may disclose or sell aggregated, non-personally identifiable information to third parties, including, without limitation, aggregated information regarding the details of your restaurant transactions. Aggregated information means information that has been stripped of information that potentially identifies you and that has been manipulated or combined to provide generalized, anonymous information. Aggregated information will not disclose you as the source or subject of the information.
We take reasonable security measures, including administrative, technical, and physical safeguards, to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no data transmission over any network is guaranteed to be 100% secure.
Updating Personal Information
You may update or correct information about yourself by emailing us at email@example.com.
You may opt out of receiving promotional emails or text messages from us by following the instructions in those emails or text messages. If you opt out, we still may send you non-promotional communications, such as messages about your completed transactions or our ongoing business relations, and we still will retain archived copies of information about you and your transactions.
We do not anticipate that Rail will be used by, and we will not knowingly collect personal information from, children under the age of thirteen (13). If a parent or guardian becomes aware that his or her child has provided us with information without their consent, the parent or legal guardian should contact us by email at firstname.lastname@example.org, and we will delete such information from our records.
Your California Privacy Rights
California law permits residents of California to request certain details about the information that we disclose to third parties for direct marketing purposes. If you are a California resident and would like to request this information, please contact us by email at email@example.com. Please note that we only are required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this email address. Please also note that not all information sharing is covered by the California law, and only information on covered sharing will be included in our response.
Please contact us with any questions regarding this policy by email at firstname.lastname@example.org.