TableSafe Privacy Policy

At TableSafe, we aim to provide the ultimate payment experience for the hospitality industry. In order to do this, we collect, use and share some of your personal information. We are committed to safeguarding your privacy and keeping you informed of how your personal information is collected, used and shared when you visit our site or use our products and services. This Privacy Policy (“Policy”) will help you understand the above and provide information regarding your data privacy rights and how to utilize them.

 

This Policy applies to all TableSafe products and services, including this website (“Site”).   Terms regarding the use of our payment products and services are available in our RAIL Terms of Service and incorporated into this Agreement by reference. Your use of this Site, our products and services and/or links to third party sites or service providers constitutes your acceptance of this Policy.

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Information We Collect

 
Information you provide
 
Payment Information

When you pay using our products and services, we collect transaction details including items, prices, check totals and other required transactional data, as well as certain personal information.

 
Communications

We collect information contained within any messages you send us, including feedback, survey data, posts to our blog or social media and interactions with technical support.

 
Information we collect
 
Device and Usage Information

When you visit the Site, we automatically collect certain information about your device and use, including information about your web browser, IP Address, time zone, geographic location and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages and/or content that you view, what websites or search terms referred you to the Site and information about how you interact with the Site.

 

Additionally, when you request information, subscribe to an email list, respond to an email, complete an online form or otherwise provide us with personally identifiable information, we may collect the following:

  • First and Last Name

  • Email Address

  • Telephone Number

  • Job Title

  • Restaurant Name

  • IP Address

  • Geographic Location

  • POS System

 

Analytics, Cookies and Third-Party Technology

We collect information through cookies, tracking pixels, beacons, data analytic tools, including but not limited to Google Analytics and other third-party technology to understand how you use the Site and interact with third party content. This helps us better understand our users’ preferences, improve our site and ensure our ad content better meets your needs.

 

We use both first and third-party cookies on our Site and across our social channels. A cookie is a small data file, sent from a website and stored on a user’s device or by their web browser. Cookies are designed to remember stateful information, record browsing activity or form field entries. Cookies perform essential functions in the modern internet.

 

Note: if you choose to delete or not accept cookies from us, you may miss out on certain features and experiences.

 

We use one or more analytics services. These tools allow us to collect and report on a variety of information, such as demographics, interests and behavior, frequency of visits to particular websites, pages visited and the websites used before coming to our Site, in order to better understand our customers and their interests.

 

Vendors may act as service providers or operate independently and may process your information differently than described in our Policy. You are encouraged to consult their privacy policies and terms of use to understand how a third party may collect and use your information.

 
Other Sources

We collect information from other sources which may include any or all of the following:

  • Data brokers or resellers

  • Social networks

  • Partners with whom we have an agreement to sell our products and services

  • Partners with whom we have an agreement to provide products and services

  • Publicly available and/or public domain sources

 

How we use your information

We use Information to help us screen for potential risk and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing campaigns).

 

When in line with the preferences you have shared with us, we may provide additional information or advertising related to our products and services.

 

We may also use information to facilitate additional services and programs with third parties, operate contests and other promotions and communicate with you about promotions, events and campaigns.

 

Government entities or regulatory bodies may impose demands and obligations regarding the products and services we provide. As required by law, we may use personal information to respond to those demands or obligations.

 

How we share your information

We do not sell your personal information. However, to make our products and services work, we may need to share your information with third parties and service providers.

 

Service Providers

We contract with other companies to process information on our behalf. We share information with these service providers only to the extent necessary for them to perform the contracted services. Service providers may assist us with: direct email or online marketing, payment processing, customer service, data storage, hosting services and registration services.

 

Public Authorities

We may also share your personal information to a) comply with applicable laws and regulations, b) respond to a subpoena, search warrant or other lawful request we receive, or c) otherwise protect our rights.

 

Record Retention

We retain your information as long as necessary to provide you and our licensed restaurants with our products and services. We retain transactional information for at least seven years, to ensure we can perform our business functions and comply with tax obligations.

 
Your Rights and Preferences

You may unsubscribe from our promotional emails by clicking the unsubscribe link contained within those messages. We will continue to send you any transactional emails regarding your use of our products and services.

 

You may modify your cookie settings on your browser, but if you delete or choose not to accept our cookies, you may miss certain features.

 

Some browsers offer optional settings (“DNT”) which allow you to indicate your preference not to be tracked across websites and timeframes. Our Site does not support DNT, therefore we may continue to collect and use information as described above and throughout this Policy, regardless of a browser’s DNT settings. For more information, visit http://www.allaboutdnt.com.

 
California Residents

The California Consumer Privacy Act (“CCPA”) provides California residents with additional rights.

 
Right to Know

You have the right to know and view the data we have collected about you over the past 12 months, such as:

  • The categories of personal information we have collected about you;

  • The categories of sources from which the personal information is collected;

  • The business or commercial purpose for collecting your personal information;

  • The categories of third parties with whom we have shared your personal information; and

  • The specific pieces of personal information we have collected about you.

 
Right to Delete

You have the right to request we delete the personal information we have collected from you, and to direct our service providers to do the same. However, there are a number of exceptions, including when the information is necessary for us or a third party to do any of the following:

  • Complete your transaction

  • Provide you a good or service

  • Perform a contract between us and you

  • Protect your security and prosecute those responsible for breaching it

  • Fix our system in the case of a bug

  • Protect the free speech rights of you or other users

  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.)

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws

  • Comply with a legal obligation

  • Make other internal and lawful uses of the information that are compatible with the context in which you provided it.

 
Other Rights

You can request certain information about our disclosure of your personal information to third parties for their own direct marketing purposes during the preceding calendar year. There is no cost for this request and you have the right not to be discriminated against for exercising any of the rights above.

 
Exercising your CCPA Rights

To request access to or deletion of your personal information, or to exercise any other data rights under California law, please contact us using one of the following methods:

 

Children’s Data

We do not knowingly collect personal information from children under the age of thirteen (13). If you believe a child under the age of thirteen (13) has provided us with personal information, email us at privacy@tablesafe.comto have the information removed from our systems.

 

Links to Third Party Sites

This Policy applies only to information collected when visiting our Site or providing information to us through the methods described herein. Our Site may provide links to third-party websites or service providers, such as our social media sites, partner or vendor sites, service provider sites, etc.

 

We are not responsible for the policies or practices of those third-party websites or service providers. You are responsible for reading and understanding the terms and conditions, as well as the privacy policies, of any third party sites. Our use of service providers or links to third party sites does not denote our approval or endorsement of such service providers or third-party sites. We expressly disclaim any liability for these service providers or third-party sites.

 

Changes to this Policy

We may revise this Policy and will post the current version on this Site. It is your responsibility to check this Site and Policy for updates. By continuing to use the Site, you consent to the current Privacy Policy published on the Site.

 

How to Contact Us

If you need to contact us regarding this Policy or the terms incorporated herein, send your request by email to privacy@tablesafe.com.

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